Healthcare IT That Actually Cares
We're not a faceless MSP. We're a team of people dedicated to making technology invisible for healthcare facilities.
How Q-Informed Started
Shmuel Dukes built Q-Informed after watching healthcare facilities get failed by IT providers who just didn't get it — so we built one that does.
Traditional MSPs brought surprise fees, rigid contracts, and one-size-fits-all support — and healthcare facilities were left paying the price. Q-Informed was built as the antidote: deep healthcare expertise, radical pricing transparency, and support that feels like an in-house team.
That commitment to doing things differently is what grew us from a handful of nursing homes to facilities across three states — not through marketing, but through word-of-mouth. Because when IT just works, people talk.
Experience
Everything We Do Starts With a Promise.
Healthcare facilities deserve IT that just works — quietly, reliably, and without surprises. That promise shapes every decision we make, and it's held together by five values we don't compromise on.
Transparency
No hidden fees, no surprise invoices, no gotchas. We operate with radical honesty.
Proactivity
We solve problems before they become problems. Prevention over reaction.
Integration
We're your team, not a vendor. Seamless support that feels like in-house staff.
Reliability
Healthcare can't afford downtime. Neither can we. Uptime is our standard.
Simplicity
Complex technology, simple experience. We handle the hard parts so you don't have to.
The People Behind Your IT
Shmuel Dukes, CEO
ABOUT SHMUEL
Shmuel Dukes is the founder of Quantum Informatics, a healthcare-focused IT and software company specializing in managed IT services, automation, data solutions, and cybersecurity for healthcare organizations. He works closely with skilled nursing facilities and healthcare providers to improve operations through practical, technology-driven solutions.
Shmuel Dukes, CEO
Robert Loyd, CTO
ABOUT ROBERT
Robert leads our technical strategy and infrastructure. With deep expertise in healthcare systems and cloud architecture, he ensures our clients' IT foundations are both robust and scalable for the future of medicine.
Robert Loyd, CTO
Jane Danes, COO
ABOUT JANE
Jane oversees our daily operations and clinical integrations. She ensures our support delivery matches the fast-paced, high-stakes environment of healthcare facilities, maintaining our gold standard of service.